![]() ![]() Step 2: Remove Skype for Business cacheĮxit Skype for Business. If the issue persists, continue to remove the cache. In Skype for Business, click the down arrow next to the gear icon, select File, and then Sign Out. Delete your Skype for Business sign-in info ![]() To manually fix this issue, follow these steps. To delete cached sign in credentials, use the Skype for Business scenario in the Microsoft Support and Recovery Assistant (SaRA) tool or manually clear the cached information. This may prevent you from being able to sign in to Skype for Business. Microsoft Skype for Business caches files locally on your computer. How to troubleshoot being unable to sign in to Skype for Business
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